Terms of Service

Terms of Service

Last Updated: 30 September 2024

Welcome to Kinfolk ("we," "us," "our"). By accessing or using our website [kinfolkshop.co.za] (the "Site"), you agree to comply with and be bound by the following Terms of Service ("Terms"). Please read them carefully.

1. Acceptance of Terms

By using our Site, you confirm that you have the legal capacity to enter into these Terms. If you do not agree with these Terms, please do not use our Site.

2. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Site. Your continued use of the Site after any changes indicates your acceptance of the new Terms.

3. Products and Pricing

- Products: We offer a variety of physical goods for sale on our Site. All product descriptions, images, and prices are subject to change without notice.

- Pricing: Prices are displayed in South African Rand (ZAR) and may include VAT where applicable. We strive for accuracy, but errors may occur. In such cases, we reserve the right to cancel orders based on incorrect pricing.

4. Orders and Payment

- Order Confirmation: Once you place an order, you will receive an email confirmation. This does not guarantee acceptance of your order.

- Payment: We accept various payment methods, including credit/debit cards and electronic funds transfer. By submitting your payment information, you authorize us to charge the total amount of your order.

5. Shipping and Delivery

- Shipping: We ship orders throughout South Africa. Shipping fees will be calculated at checkout.

- Delivery Times: Estimated delivery times are provided at checkout but are not guaranteed. Delays may occur due to unforeseen circumstances.

6. Returns and Refunds

- Returns: If you are not satisfied with your purchase, you may return it within 7 days of delivery for a refund or exchange, provided the item is in its original condition and packaging.

- Refunds: Refunds will be processed within 7 business days of receiving the returned item. Shipping costs are non-refundable.

7. Intellectual Property

All content on this Site, including text, graphics, logos, and images, is the property of Kinfolk and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Limitation of Liability

To the maximum extent permitted by law, [Your Website Name] shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased from it. Our liability shall not exceed the total amount paid for the product.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of South Africa. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts of South Africa.

10. Contact Information

If you have any questions about these Terms, please contact us at:

- Email: [email protected]

- Address: 8 Uiltjielaan Melkbosstrand, Cape Town, RSA